On this page the methods for the management of the site with reference to the processing of the personal data of users that visit the site are described.

It is a privacy policy issued pursuant to art. 13 of European Regulation 2016/679 to those who interact with the company’s web services.

The privacy policy is issued only for this site and not also for other websites that may be visited through links.

The privacy policy identifies a number of minimum requirements for the collection of personal data online and, specifically, the methods, the times and the nature of the information that the data controllers have to provide to users when they connect to, regardless of the purpose of connection.



Data relating to persons identified or identifiable may be processed further to visiting this site.

The “data controller” is PTC Srl, in the of its temporary legal representative.



Processing activities connected with the web services of this site take place at the registered office and are carried out only by technical staff of the Office appointed for processing, or by staff assigned with occasional maintenance operations.

No datum deriving from the web service is communicated or disseminated.

The personal data provided by users that forward requests for the sending of informative material (bulletins, CD-ROMs, catalogues, price lists, responses to questions, various documents, etc.) are used solely to perform the service or assistance requested.



Browsing data

The information systems and software procedures relied upon to operate this web site acquire personal data as part of their standard functioning; the transmission of such data is an inherent feature of Internet communication protocols.

It is information which is not collected to be associated with identified data subjects, but by its nature could, through processes and associations with data held by third parties, permit the users’ identification.

This data category includes the IP addresses and/or the domain names of the computers and terminal equipment used by any user, the URI (Uniform Resource Identifier) addresses of the requested resources, the time of such requests, the method used for submitting a given request to the server, returned file size, the numerical code relating to server response status (successfully performed, error, etc.), and other parameters related to the user’s operating system and computer environment.

These data are used solely for the purpose of extracting statistical information on use of the site and to check the correct functioning of the services and are erased immediately after processing. The data could be used for ascertaining liability in the event of alleged cybercrime to the detriment of the site: with the exception of this case, at present data regarding website contacts are not kept for more than seven days. 

Data provided voluntarily by the user

P.T.C. S.r.l. will process the personal data that the user will provide when registering, requesting a specific service or in any case within the relationship with the portal.

This data may include:

  • identification and contact data (name, surname, email, telephone, shipping address, etc.)

  • payment and billing data (data relating to credit cards and other payment systems used by the user)

The provision of personal data is a necessary requirement for the provision and the subsequent use of the Services requested. Any failure to provide certain data (personal data, e-mail address, and payment data, etc.) may therefore make it impossible for the Data Controller to provide the Services requested.

As regards the payment data, these will not be processed by the portal, since at the time of payment of the order, the user will be redirected to the Nexi page where he will have to enter the credit card details. P.T.C. S.r.l. subsequently receives confirmation of payment.

P.T.C. S.r.l. will indicate from time to time, also through its own forms on the portal, the data whose conferment is strictly necessary for the use of the Services and the additional data whose conferment is instead necessary only in order to enrich their user experience in 'scope of the Services themselves.



The personal data you provide will be used for the following purposes:


a) For the execution of the contract or in any case to provide services requested by the user on the portal

  • manage registration, authentication and access to the portal

  • provide information services on products

  • manage requests for the purchase of goods or services

  • manage requests for assistance and support through the "contacts" area of the website;

b) For the fulfillment of legal obligations (such as, for example, tax obligations related to the performance of the contract and the provision of services);

  • sending communications regarding the services offered, newsletters and personalized news, containing material and promotional initiatives of their activities and services using automated methods (e-mail).



With regards to the method of use of cookies, reference should be made to the additional and specific “full privacy policy” published on this site and drawn up on the basis of what is provided for by the Provision issued on 8 may 2014 by the Italian Data Protection Authority, which integrates and completes this document.



The provision of data is mandatory with regard to the purpose in point a) and b): any refusal will determine the impossibility for P.T.C. Srl to proceed with the complete provision of services offered.

The consent for the purpose in point c) is optional and will have as a sole consequence the failure to send advertising messages or newsletters, without prejudice to the provision of the service offered.



Personal data are processed with automated instruments for the time strictly necessary to achieve the purposes for which they have been collected.

Specific security measures are adopted to prevent the loss of data, unlawful or incorrect use and non-authorized accesses.



No data will be disseminated. Where communication to third parties suppliers, consultants or partners should be necessary for requirements related to the provision of the Services, it will be the responsibility of the Owner to appoint the latter as responsible for the processing pursuant to art. 28 of the Regulations, by virtue of the capacity, experience and reliability demonstrated.

The identification data could be communicated to transport companies with which the P.T.C. S.R.L. has stipulated contracts for the delivery of products purchased on the websites of the Data Controller.

Interested parties may request at any time the complete list of data processors appointed from time to time by P.T.C. S.R.L., by sending a request to the Data Controller at the e-mail address

It is understood that the personal data of users may be freely communicated to third parties, such as police forces or other public administrations, whenever this is permitted by law or required by an order or provision of a competent authority. These subjects will process the data as independent data controllers.


Any transfers of personal data to a foreign country outside the European Union or to an international organization shall occur on the basis of an adequacy decision by the Commission or, in the event of transfers as per articles 46, 47 or 49, second paragraph, of the European Regulation, on the basis of appropriate and suitable guarantees.



The data subjects to whom the personal data refer have the right, at any time, to request access to the data and their modification, cancellation, limitation of processing, the right to oppose their processing, besides the right to portability of the data; they also have the right to submit a claim to the Control Authority.

Request should be addressed to the Data Processor or to the Data Protection officer at the email address:


This document is the “Privacy Policy” of this site, and shall be subject to updating.